How It Works
Booking an Appointment
Logging into Your Account
Modifying Appointment Details
Submitting a Review / Feedback
Billing & Invoices
Frequently Asked Questions
How long should I book for?
Our Mission & Vision
100% Satisfaction Guarantee
What is Forever Clean?
What is included in a Standard Cleaning?
When am I charged?
What if I’m overcharged?
Why is my Credit Card required?
Vouchers & Gift Cards
Forever Clean Membership
How do I apply my Voucher or Gift Card?
Can I request the same Cleaning Professional?
Which Supplies are provided by the Cleaning Professional?
How do I tip my Cleaning Professional?
Can I trust my Cleaning Professional?
Can I request a Female Cleaning Professional?
What if I don’t like my Cleaning Professional?
What if I want the Cleaning Professional to use my Supplies?
Where is my Cleaning Professional?
Move-in and Move-out Cleanings
Do you offer pre/post-Construction Cleaning?
Do you offer On-site and/or Off-site Laundry?
Our Goal is to make happy customers
Meet our Client Account Specialists
How can we help you?
It’s Homejoy’s priority to make sure that you’re informed and that we’re ready to help. If you weren’t able to receive help through the search or our help articles feel free to call us or send us a message with your question.
Support Phone Number
Homejoy Support Email